terms & Conditions

DEPOSIT, PAYMENT & PRICING

  • A 35% non-refundable Deposit is required at the time of booking to confirm your appointment.
  • The remaining balance is due upon completion of the Services unless agreed otherwise.
  • Prices may vary if the vehicle’s condition is worse than initially described. Any adjustments will be discussed before additional work proceeds.
  • Payment methods accepted: Bank Transfer, Cash, and Card.
  • All prices are in GBP and exclusive of VAT as stated.

CANCELLATION & RESCHEDULING

  • Cancellations or reschedules must be made at least 48 hours prior to your booking.
  • Deposits are non-refundable under any circumstance, but may be transferred to a future date at our discretion if sufficient notice is given.
  • For Mobile Services, if access, power, or a safe working area cannot be provided at the scheduled time, we reserve the right to cancel and retain the deposit.
  • In the unlikely event we must cancel due to illness, equipment failure, or weather, your Deposit will be transferred. We are not liable for any other costs incurred.

MOBILE SERVICE CONDITIONS

  • For Mobile Services, you must provide:
    – Safe, level working space with sufficient lighting.
    – Access to electricity.
    – Permission or parking rights if the work is on private or shared property.
  • We reserve the right to cancel or reschedule the appointment if conditions are unsuitable or unsafe.
  • We are not responsible for any damage caused by environmental factors or third parties while working on your premises.
  • Due to insurance & safety, we are unable to work on main roadsides.

VEHICLE CONDITION & CUSTOMER RESPONSIBILITIES

  • You must remove all personal items, valuables, and loose accessories before handing over or presenting your Vehicle. We accept no liability for lost or damaged personal items.
  • You must disclose any known issues with your Vehicle (mechanical faults, weak paint, prior bodywork, etc.). Failure to disclose such information may affect the outcome of the work.
  • We may refuse work if the Vehicle is excessively dirty, unsafe, or not as described. In such cases, your Deposit may be forfeited.
  • You are responsible for ensuring your Vehicle’s battery, fuel level, and mechanical condition are sufficient for us to complete the Service.

SERVICE RESULTS

  • We will use reasonable skill and care in performing our Services but cannot guarantee specific
    outcomes such as 100% defect removal or particular durability levels of protective coatings.
  • Results depend on Vehicle condition, paint type, and prior maintenance.

LIMITATION OF LIABILITY

  • Except in cases of death or personal injury caused by our negligence, our liability for any claim
    shall be limited to the total amount you paid for the Service.
  • We are not liable for indirect or consequential loss (e.g., loss of use, business, or income).
  • We accept no responsibility for pre-existing defects or damage not visible or disclosed before the Service begins.
  • For Mobile Services, we are not liable for damage caused by environmental conditions, poor access, or third-party interference.

IMAGERY & PROMOTION

  • We may photograph or film your Vehicle before, during, or after the Service for our records and promotional purposes.
  • You grant us permission to use such material on our website, social media, or marketing platforms unless you request otherwise in writing before the Service begins.

ACCEPTANCE OF TERMS

  • By paying a Deposit, confirming a Booking, or presenting your Vehicle for Service, you confirm that you have read, understood, and agree to these Terms & Conditions.
Bay Detailing
Based In Torquay - Covering torbay & south devon
email - info@baydetailing.co.uk
website - www.baydetailing.co.uk

Book your vehicle in today...

Bay Detailing provides high-end mobile and studio-based car detailing throughout Torbay & South Devon Whether it’s a thorough deep clean, routine maintenance valet, intricate paint correction, or long-lasting ceramic protection, every service is carried out with precision and genuine care. Rely on us to preserve, enhance, and showcase your vehicle at its absolute finest.

BAY DETAILING 2026 © | All Rights Reserved

Small Car Examples

MINI Hatchback, Audi A1, BMW 1 Series, Volkswagen Polo, Toyota Yaris GR, Ford Fiesta ST, Vauxhall Corsa, Peugeot 208 GT Line, Honda Jazz, Fiat 500 Abarth

Medium Car Examples

Volkswagen Golf GTI/R, BMW 3 Series, Mercedes A-Class, Audi A3 S-Line, Nissan Qashqai, Ford Focus ST, Toyota Corolla Hybrid, Honda Civic Type R, Peugeot 3008, Tesla Model 3

Large Car Examples

Range Rover Sport, BMW X5, Audi Q7, Mercedes GLE, Volvo XC90, Land Rover Defender 110, Porsche Cayenne, Tesla Model X, Jaguar F-PACE, Lexus RX

Extra Large Car Examples

Ford Transit Custom, Volkswagen Transporter, Mercedes-Benz Vito, Vauxhall Vivaro, Peugeot Expert, Toyota Hilux (pickup), Ford Ranger Raptor (pickup), Land Rover Discovery, Mercedes-Benz G-Wagon, Nissan Navara (pickup)