DEPOSIT, PAYMENT & PRICING
- A 35% non-refundable Deposit is required at the time of booking to confirm your appointment.
- The remaining balance is due upon completion of the Services unless agreed otherwise.
- Prices may vary if the vehicle’s condition is worse than initially described. Any adjustments will be discussed before additional work proceeds.
- Payment methods accepted: Bank Transfer, Cash, and Card.
- All prices are in GBP and exclusive of VAT as stated.
CANCELLATION & RESCHEDULING
- Cancellations or reschedules must be made at least 48 hours prior to your booking.
- Deposits are non-refundable under any circumstance, but may be transferred to a future date at our discretion if sufficient notice is given.
- For Mobile Services, if access, power, or a safe working area cannot be provided at the scheduled time, we reserve the right to cancel and retain the deposit.
- In the unlikely event we must cancel due to illness, equipment failure, or weather, your Deposit will be transferred. We are not liable for any other costs incurred.
MOBILE SERVICE CONDITIONS
- For Mobile Services, you must provide:
– Safe, level working space with sufficient lighting.
– Access to electricity.
– Permission or parking rights if the work is on private or shared property. - We reserve the right to cancel or reschedule the appointment if conditions are unsuitable or unsafe.
- We are not responsible for any damage caused by environmental factors or third parties while working on your premises.
- Due to insurance & safety, we are unable to work on main roadsides.
VEHICLE CONDITION & CUSTOMER RESPONSIBILITIES
- You must remove all personal items, valuables, and loose accessories before handing over or presenting your Vehicle. We accept no liability for lost or damaged personal items.
- You must disclose any known issues with your Vehicle (mechanical faults, weak paint, prior bodywork, etc.). Failure to disclose such information may affect the outcome of the work.
- We may refuse work if the Vehicle is excessively dirty, unsafe, or not as described. In such cases, your Deposit may be forfeited.
- You are responsible for ensuring your Vehicle’s battery, fuel level, and mechanical condition are sufficient for us to complete the Service.
SERVICE RESULTS
- We will use reasonable skill and care in performing our Services but cannot guarantee specific
outcomes such as 100% defect removal or particular durability levels of protective coatings. - Results depend on Vehicle condition, paint type, and prior maintenance.
LIMITATION OF LIABILITY
- Except in cases of death or personal injury caused by our negligence, our liability for any claim
shall be limited to the total amount you paid for the Service. - We are not liable for indirect or consequential loss (e.g., loss of use, business, or income).
- We accept no responsibility for pre-existing defects or damage not visible or disclosed before the Service begins.
- For Mobile Services, we are not liable for damage caused by environmental conditions, poor access, or third-party interference.
IMAGERY & PROMOTION
- We may photograph or film your Vehicle before, during, or after the Service for our records and promotional purposes.
- You grant us permission to use such material on our website, social media, or marketing platforms unless you request otherwise in writing before the Service begins.
ACCEPTANCE OF TERMS
- By paying a Deposit, confirming a Booking, or presenting your Vehicle for Service, you confirm that you have read, understood, and agree to these Terms & Conditions.
Bay Detailing
Based In Torquay - Covering torbay & south devon
email - info@baydetailing.co.uk
website - www.baydetailing.co.uk
